247Virtualassistants Com
Back-Office Operations
247 Virtual Assistants is a US-based pioneer that provides back-office operations for businesses of all sizes, known for its 24/7 availability and diverse skill set.
Size
51-200
Private
Mission
About
247 Virtual Assistants offers back-office operations along with HR, recruitment and payroll, and customer experience services for clients across all sectors. The company operates using a mix of onshore and offshore delivery model and supports businesses ranging from small enterprises to multinational corporations.
It is recognized for its commitment to quality assurance, with a strong emphasis on security and confidentiality, ensuring client satisfaction through personalized support.
Services
247 Virtual Assistants provides back-office operations supported by HR, recruitment and payroll, and customer experience services. These services include data entry, live chat support, and social media management, tailored to support various business functions and client needs.
Capabilities
Data Entry & Data Processing
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Email Support
Live Chat & Messaging Support
Social Media Management
SEO & Website Optimisation
Web Development
Content Creation & Localisation
Graphic & Video Production
Industries Served
The company serves clients in all sectors, focusing on businesses of all sizes from small and medium enterprises to corporate multinational companies. It has experience supporting diverse client types with services aligned to their operational requirements.
Unique Stregths
247 Virtual Assistants is known for its 24/7 availability and diverse skill set, offering clients a reliable and flexible remote support solution. Its approach includes customized service packages and a strong emphasis on quality assurance, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in Lawrenceville, Georgia, the company operates using a mix of onshore and offshore delivery model. It serves clients globally, with teams available to meet the unique needs of businesses in various time zones.
Certifications
EN ISO 14001
ISO 9001
ISO 27001
Verticals
No items found.
Clients
No items found.
What's the main service provided by
247Virtualassistants Com
?
247 Virtual Assistants specializes in back-office operations, providing a comprehensive range of services such as data entry, recruitment process outsourcing, talent sourcing and screening, onboarding administration, and various customer support options including email and live chat. Additionally, they offer expertise in social media management, SEO and website optimization, web development, as well as content creation and localization, ensuring a tailored approach to meet diverse business needs.
What additional services does
247Virtualassistants Com
provide?
In addition to its primary focus on back-office operations, 247 Virtual Assistants also offers a variety of supplementary services. These include human resources support, payroll management, and enhanced customer experience services, allowing them to cater to a wide spectrum of operational needs for their clients.
When was
247Virtualassistants Com
founded?
Established in 2006, 247 Virtual Assistants has been serving clients for over 17 years. Since its inception, the company has focused on delivering quality back-office and customer support solutions to a wide range of businesses, establishing a reputation for reliability and excellence in service.
What industry verticals does
247Virtualassistants Com
serve?
What delivery model does
247Virtualassistants Com
offer?
247 Virtual Assistants employs a flexible delivery model that combines both onshore and offshore operations. Onshore delivery refers to services provided within the same country as the client, ensuring close communication and alignment with local business practices. Offshore delivery, on the other hand, involves support from teams located in different countries, allowing for cost-effective solutions and round-the-clock availability to accommodate clients in various time zones.
How many employees and/or seats does
247Virtualassistants Com
have?
The company has a workforce ranging from 51 to 200 employees, indicating a robust team capable of handling a diverse array of tasks and client requirements. This size allows for a balance between personalized service and the capacity to scale operations as needed.
Can
247Virtualassistants Com
be considered a good service provider for startups?
Can
247Virtualassistants Com
be considered a good service provider for SMBs?
For small and medium-sized businesses, 247 Virtual Assistants presents a strong service offering. With its diverse range of back-office solutions, the company is well-equipped to support the growth and operational needs of SMBs. Their flexible delivery model and personalized service packages allow these businesses to scale up their operations efficiently, ensuring they receive the assistance they need without overwhelming their resources.
Can
247Virtualassistants Com
be considered a good service provider for enterprises?
247 Virtual Assistants is well-suited to serve enterprises and large corporations, thanks to its comprehensive service portfolio and commitment to quality. The company holds several prestigious certifications, including ISO 9001 and ISO 27001, which underscore its dedication to quality assurance and security. This, combined with their scalable service offerings and a reliable delivery model, positions them as a dependable partner for large organizations looking to enhance their back-office and customer experience operations.
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