Ameridea Global Services
Back-Office Operations
Ameridea Global Services is an outsourcing and offshoring consulting company that provides back-office operations for healthcare and life sciences, known for its effective remote team management and operational efficiency.
Size
1-10
Private
Mission
To enable businesses to improve operational efficiency by offloading time-consuming tasks.
About
Ameridea Global Services offers back-office operations along with customer experience and contact center services for clients in healthcare and life sciences. The company operates using an offshore model and supports businesses looking to streamline their operations.
It is recognized for its structured approach to building and managing remote teams, ensuring high-quality service delivery and cost savings for clients.
Services
Ameridea Global Services provides back-office operations supported by customer experience and contact center services, including technical support and inbound customer support. These services cover various channels and are tailored to support clients' operational needs, allowing them to focus on strategic growth.
Capabilities
Technical Support (Tier 1/2)
Inbound Customer Support
Outbound Telesales & Retention
Sales Chat & Live Demonstrations
Customer & Marketing Analytics
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring compliance and efficiency in operations.
Unique Stregths
Ameridea is known for its ability to build and manage high-performing remote teams, offering clients dependable virtual assistant support. Its approach includes a comprehensive process for recruiting, training, and certifying team members, which helps deliver consistent quality at scale.
Delivery Footprint
Headquartered in Cebu City, Philippines, the company operates using an offshore delivery model. It serves clients across various regions, leveraging its on-the-ground presence to provide tailored outsourcing solutions.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
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What's the main service provided by
Ameridea Global Services
?
Ameridea Global Services specializes in back-office operations, providing a range of services designed to enhance operational efficiency for businesses. Their offerings include technical support across various tiers, inbound customer support, outbound telesales and retention, sales chat, live demonstrations, and customer and marketing analytics. This comprehensive service suite enables clients to focus on their core business activities while ensuring high-quality customer interactions.
What additional services does
Ameridea Global Services
provide?
When was
Ameridea Global Services
founded?
What industry verticals does
Ameridea Global Services
serve?
Ameridea Global Services primarily serves the Healthcare & Life Sciences sectors. Their expertise in these industries allows them to address specific operational challenges and compliance requirements, making them a valuable partner for businesses looking to optimize their processes in these fields.
What delivery model does
Ameridea Global Services
offer?
Ameridea Global Services operates using an offshore delivery model. This means that their services are provided from a location outside of the client’s country, leveraging cost efficiencies and specialized talent. By utilizing an offshore approach, Ameridea can offer scalable solutions while maintaining a high standard of quality and responsiveness to client needs.
How many employees and/or seats does
Ameridea Global Services
have?
Ameridea Global Services is a small-scale operation with a workforce comprising between one and ten employees. This intimate size allows for a focused and personalized service delivery, enabling them to build strong relationships with their clients and adapt quickly to their specific needs.
Can
Ameridea Global Services
be considered a good service provider for startups?
While Amerifi Global Solutions is not primarily positioned as a service provider for startups due to its relatively small size, it can still offer valuable financial solutions tailored to the needs of new businesses. Startups seeking flexible financial solutions, particularly in finance and accounting, may find that the company’s focused service model can provide essential support as they establish their operations.
Can
Ameridea Global Services
be considered a good service provider for SMBs?
Ameridea Global Services presents a compelling option for small and medium-sized businesses (SMBs) seeking to enhance their operational capabilities. With a diverse range of services focused on back-office support and customer experience, they provide SMBs with the flexibility and scalability needed to grow. Their experience in the healthcare and life sciences sectors further positions them well to meet the unique demands of these businesses, ensuring that they can maintain quality while expanding their operations.
Can
Ameridea Global Services
be considered a good service provider for enterprises?
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