Armfox Healthcare specializes in enhancing customer experiences through its primary focus on customer support and contact center services. Their offerings include various aspects of inbound customer assistance, outbound telesales and retention efforts, claims processing, data entry and processing, as well as billing and invoicing. This comprehensive suite ensures that clients receive tailored solutions to meet their specific customer engagement needs.

In addition to its core customer experience and contact center offerings, Armfox Healthcare provides a variety of other services that enhance its operational capabilities. These include back-office operations, finance and accounting, as well as HR recruitment and payroll services. This extended portfolio allows the company to support clients with comprehensive solutions that streamline their business processes.

Armfox Healthcare was established in 2019, which means the company has been operating for approximately five years. Since its inception, it has grown and developed a strong presence in the business process outsourcing sector, focusing on delivering high-quality services to its clients.

Armfox Healthcare serves a diverse array of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, and Retail & e-Commerce. This broad vertical focus allows the company to tailor its services to meet the unique demands of each sector effectively.

Armfox Healthcare employs a versatile delivery model that includes onshore, offshore, and nearshore services. Onshore delivery involves providing services from locations within the same country as the client, while offshore means services are delivered from a different country, often to leverage cost advantages. Nearshore services are provided from countries that are geographically close to the client, facilitating easier communication and collaboration. This flexible approach allows Armfox to cater to the varying needs of its clients across different regions.

Armfox Healthcare has a workforce ranging between 201 to 500 employees, which positions the company as a mid-sized player in the industry. This size allows for a balance between personalized service and the capability to handle larger projects, making it adaptable to the needs of its clients.