B Quins Solution Limited specializes in customer experience and contact center solutions, providing a wide range of services designed to enhance client engagement and operational efficiency. Their offerings include inbound customer support, outbound telesales, email support, as well as marketing analytics, order management, and fulfilment. Additionally, they extend their expertise to recruitment process outsourcing, talent sourcing and screening, onboarding administration, payroll processing, and employee helpdesk services, thereby catering to a variety of business needs.

In addition to its primary focus on customer experience and contact center services, B Quins Solution Limited also provides HR recruitment and payroll solutions, along with software engineering and product development. This expanded service portfolio allows the company to support clients in various aspects of their operations, from human resources to technological advancements, thereby enhancing overall business efficiency.

B Quins Solution Limited was established in 2017, making it a business with approximately 7 years of experience in the industry. Since its inception, the company has focused on delivering innovative and cost-effective solutions designed to empower organizations, allowing them to concentrate on growth and success.

The company serves a diverse array of industries, including Banking & Financial Services, Insurance, Telecommunications & Media, Manufacturing & Industrial, and Retail & e-Commerce. This broad industry focus enables B Quins Solution Limited to cater to the specific needs and challenges of various sectors, ensuring tailored solutions that drive operational excellence.

B Quins Solution Limited employs a flexible delivery model that encompasses offshore, nearshore, and hybrid approaches. Offshore services involve operations conducted from a different country, providing cost-effective solutions that leverage skilled labor. Nearshore services, on the other hand, allow for proximity to the client’s location, facilitating easier communication and collaboration. The hybrid model combines elements of both offshore and nearshore strategies, optimizing resource allocation and service delivery to meet diverse client needs effectively.

B Quins Solution Limited operates with a small workforce, comprising between 1 to 10 employees. This size allows for a close-knit team dynamic, which can foster agility and personalized service for clients, although it may also limit scalability in handling very large projects or high volumes of work.