Bpomantra
Customer Experience and Contact Center
BPO Mantra Pvt Ltd is a leading BPO company that provides customer experience and contact center solutions for telecommunications and media, known for its innovative technology integration and client-centric approach.
Size
11-50
Private
Mission
To empower businesses by providing tailored outsourcing solutions that improve operational efficiency and foster sustainable growth.
About
BPO Mantra Pvt Ltd offers customer experience and contact center solutions along with advanced VoIP, data services, and technology solutions for clients in telecommunications and media. The company operates using an offshore delivery model and supports international clients primarily in the UK, USA, and Australia.
It is recognized for its commitment to quality and operational efficiency, with a focus on tailored outsourcing solutions that drive business growth.
Services
BPO Mantra Pvt Ltd provides customer experience and contact center solutions, supported by multi-channel customer support and advanced technology services. These services include inbound customer support, multilingual support, live chat and messaging support, and outbound telesales. Each solution is customized to enhance operational efficiency and meet the unique needs of clients.
Capabilities
Inbound Customer Support
Multilingual Support
Live Chat & Messaging Support
Email Support
Outbound Telesales & Retention
CX Consulting & Journey Mapping
Industries Served
The company serves clients in telecommunications and media. It has experience supporting various business sectors with services aligned to industry-specific requirements, leveraging advanced technology platforms such as VoIP systems and CRM solutions.
Unique Stregths
BPO Mantra is known for its innovative outsourcing solutions and commitment to client success, offering clients tailored services that reduce operational costs and improve efficiency. Its approach includes building long-lasting partnerships based on trust and integrity, ensuring consistent performance and satisfaction.
Delivery Footprint
Headquartered in Patna, India, the company operates using an offshore delivery model. It serves clients across major English-speaking markets, including the UK, USA, and Australia, with teams working remotely to provide seamless support and campaign management.
Certifications
No items found.
Verticals
Telecommunications & Media
Technology & SaaS
Clients
No items found.
What's the main service provided by
Bpomantra
?
Bpomantra specializes in customer experience and contact center solutions, providing a range of services designed to enhance operational efficiency. Their offerings include inbound customer support, multilingual support, live chat and messaging assistance, email support, outbound telesales and retention, as well as CX consulting and journey mapping. Each service is meticulously tailored to meet the specific needs of their clients, ensuring a comprehensive approach to customer engagement.
What additional services does
Bpomantra
provide?
When was
Bpomantra
founded?
Bpomantra was established in 2006, which means it has been operating for approximately 18 years as of 2024. Since its inception, the company has focused on delivering high-quality outsourcing solutions that drive efficiency and growth for businesses across various sectors.
What industry verticals does
Bpomantra
serve?
Bpomantra serves clients primarily in the Telecommunications & Media and Technology & SaaS sectors. This focus allows the company to leverage its expertise and technology solutions effectively, ensuring that it meets the unique demands of these dynamic industries.
What delivery model does
Bpomantra
offer?
Bpomantra operates using an offshore delivery model, meaning that their services are provided from a location outside of their clients' country. This approach allows for cost-effective solutions while maintaining high-quality standards. The company’s teams work remotely, delivering seamless support and campaign management to clients primarily in the UK, USA, and Australia.
How many employees and/or seats does
Bpomantra
have?
Bpomantra currently employs between 11 and 50 individuals. This range indicates a small to medium-sized workforce, positioning the company to offer personalized services while being agile enough to adapt to client needs.
Can
Bpomantra
be considered a good service provider for startups?
Can
Bpomantra
be considered a good service provider for SMBs?
Bpomantra is well-positioned to support small and medium businesses. Their flexible service offerings and commitment to operational efficiency make it easier for SMBs to scale their customer support efforts effectively. The company's experience in various industries can help SMBs navigate growth challenges while maintaining high standards of customer engagement.
Can
Bpomantra
be considered a good service provider for enterprises?
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