CPI Outsourcing was established in 1989, marking over 35 years of experience in the business process outsourcing industry. The company's longevity speaks to its ability to adapt and thrive in a competitive market, showcasing its commitment to providing quality services to its clients throughout its history.

CPI Outsourcing currently employs between 51 and 200 individuals, placing it in the small to medium-sized workforce category. This size allows the company to maintain a close-knit team environment while still offering a diverse range of skills and expertise to meet client needs effectively.

CPI Outsourcing is well-positioned to support small and medium businesses (SMBs) with its scalable services and hands-on approach. The company's experience allows it to provide effective solutions that can grow alongside SMBs, addressing their evolving needs as they expand. Their flexibility and commitment to client satisfaction make them a reliable choice for businesses seeking to enhance operational efficiency without sacrificing quality.

While CPI Outsourcing's size and structure may provide valuable services, it may not be the optimal choice for larger enterprises requiring extensive resources and sophisticated solutions. Enterprises often seek providers with vast scalability and advanced certifications, which may be more prevalent in larger BPO firms. Thus, while CPI can deliver quality services, larger organizations might find better-suited options that align more closely with their complex operational demands.