Digi Web Services
IT Infrastructure and Managed Services
Digi International Inc. is a global leader that provides IT infrastructure and managed services for banking and financial services, known for its innovative IoT solutions and extensive support capabilities.
Size
501-1K
Public
100m-1b
Mission
To empower customers to make smarter decisions faster through proven technology that connects complex networks and brings new products to market successfully.
About
Digi International Inc. offers IT infrastructure and managed services along with customer experience and contact center solutions for clients in banking and financial services, retail, healthcare, logistics, and manufacturing. The company operates using a nearshore and offshore model and supports clients across the Asia Pacific region.
It is recognized for its reliable and scalable IoT connectivity solutions, with a strong emphasis on continuous improvement and environmental responsibility.
Services
Digi International Inc. provides IT infrastructure and managed services supported by customer experience and contact center solutions. These services include inbound customer support, technical support, application support and maintenance, and service desk and IT support. Each solution is tailored to meet the specific needs of clients in complex networking environments.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Application Support & Maintenance
Service Desk & IT Support
Industries Served
The company serves clients in banking and financial services, retail and e-commerce, healthcare and life sciences, logistics, transport and supply chain, and manufacturing and industrial sectors. It has experience supporting diverse client types with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Digi is known for its pioneering role in IoT and machine-to-machine technology, offering clients innovative solutions that enhance operational efficiency. Its approach includes a commitment to compliance with federal and international regulations, ensuring reliability and security in all services delivered.
Delivery Footprint
Headquartered in Minneapolis, the company operates using a nearshore and offshore delivery model. It serves clients across the Asia Pacific region, with teams working in hybrid environments to meet varying client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Retail & e-Commerce
Healthcare & Life Sciences
Logistics
Transport & Supply-Chain
Manufacturing & Industrial
Clients
REC Solar
Sunrun
SolarCity
What's the main service provided by
Digi Web Services
?
Digi Web Services specializes in providing comprehensive IT infrastructure and managed services, along with a suite of customer support solutions. Their offerings include inbound customer support, technical support at both Tier 1 and Tier 2 levels, application support and maintenance, as well as service desk and IT support. Each service is designed to cater to the specific needs of clients, ensuring effective management of their complex networking environments.
What additional services does
Digi Web Services
provide?
When was
Digi Web Services
founded?
Digi Web Services was established in 1985, marking nearly four decades of experience in the industry as of 2024. This long-standing presence underscores the company’s evolution and adaptability in the rapidly changing technological landscape, allowing them to build a strong reputation for reliability and innovation.
What industry verticals does
Digi Web Services
serve?
Digi Web Services serves a diverse range of industries, including Banking & Financial Services, Retail & e-Commerce, Healthcare & Life Sciences, Logistics, Transport & Supply-Chain, and Manufacturing & Industrial sectors. This wide industry focus allows them to tailor their services to meet the specific demands and challenges faced by clients across these various fields.
What delivery model does
Digi Web Services
offer?
Digi Web Services employs both nearshore and offshore delivery models, which enable them to offer services from geographically strategic locations. Nearshore services involve operating from nearby countries, allowing for easier communication and collaboration, while offshore services are provided from more distant locations, which can often lead to cost efficiencies. This flexible delivery approach ensures that clients receive the highest quality of service, tailored to their operational needs.
How many employees and/or seats does
Digi Web Services
have?
Digi Web Services employs between 501 and 1,000 individuals, positioning them as a sizable organization capable of handling significant business demands. This workforce size allows the company to maintain a strong capacity for delivering services efficiently while also fostering a collaborative environment that can adapt to various client needs.
Can
Digi Web Services
be considered a good service provider for startups?
Can
Digi Web Services
be considered a good service provider for SMBs?
Can
Digi Web Services
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.