DSM Manila LLC
Back-Office Operations
DSM Manila LLC is a shared service subsidiary that provides back-office operations for legal and financial services, known for its support of the international office network of White & Case LLP.
Size
51-200
Private
Mission
About
DSM Manila LLC offers back-office operations along with HR, recruitment and payroll, finance and accounting, knowledge and research services, IT infrastructure and managed services, and marketing operations for clients in banking, financial services, and government sectors. The company operates using an offshore model and supports international clients.
It is recognized for its comprehensive administrative and specialist support functions, with a focus on enhancing corporate operations for its partners.
Services
DSM Manila LLC provides back-office operations supported by HR, recruitment and payroll, finance and accounting, knowledge and research services, IT infrastructure and managed services, and marketing operations. These services cover various administrative and specialist functions, tailored to support the operational needs of corporate clients.
Capabilities
Billing & Invoicing
Procurement Administration
Accounts Payable
Accounts Receivable
Payroll Processing
HRIS Management
Legal Process Outsourcing (LPO)
Market & Competitive Intelligence
Business & Financial Research
Industries Served
The company serves clients in banking, financial services, and government sectors. It has experience supporting legal and professional services with offerings aligned to industry-specific requirements, particularly for clients like White & Case LLP.
Unique Stregths
DSM Manila LLC is known for its robust support of international office networks, offering clients specialized administrative and operational strengths. Its approach includes a focus on efficiency and cost-effectiveness, which helps deliver consistent service quality at scale.
Delivery Footprint
Headquartered in Makati City, Philippines, the company operates using an offshore delivery model. It serves clients across various international markets, with teams that adapt to client needs through remote or hybrid working environments.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Government & Public Sector
Clients
No items found.
What's the main service provided by
DSM Manila LLC
?
DSM Manila LLC specializes in providing back-office operations, which are essential for the smooth functioning of businesses. In addition to this primary service, they offer a range of sub-services including billing and invoicing, procurement administration, accounts payable and receivable, payroll processing, HRIS management, and legal process outsourcing. This comprehensive suite of services is designed to enhance operational efficiency for their clients.
What additional services does
DSM Manila LLC
provide?
In addition to their primary offerings, DSM Manila LLC provides a diverse range of additional services. These include HR recruitment and payroll, finance and accounting, knowledge and research services, IT infrastructure and managed services, as well as marketing operations. This extended service portfolio allows them to cater to various operational needs of their clients.
When was
DSM Manila LLC
founded?
Established in 1902, DSM Manila LLC has been in operation for over 120 years. This long-standing history highlights the company's resilience and expertise in delivering business process outsourcing solutions.
What industry verticals does
DSM Manila LLC
serve?
DSM Manila LLC primarily serves the banking and financial services, insurance, and government and public sector industries. Their focus on these verticals allows them to tailor their services to meet the specific needs and challenges faced by clients in these sectors.
What delivery model does
DSM Manila LLC
offer?
DSM Manila LLC operates using an offshore delivery model, which means that the services are provided from a location outside of the client's home country. This approach enables the company to leverage cost advantages and access a skilled workforce while maintaining high service standards. Offshore delivery can provide flexibility and scalability, making it an attractive option for organizations looking to optimize their operations.
How many employees and/or seats does
DSM Manila LLC
have?
The company employs between 51 to 200 professionals, positioning itself as a medium-sized business. This workforce size allows DSM Manila LLC to provide personalized services while still having the capacity to handle larger projects for their clientele.
Can
DSM Manila LLC
be considered a good service provider for startups?
While DSM Manila LLC has a robust service portfolio that could benefit startups, its medium-sized workforce and specialized offerings may not be as agile as those of smaller firms. Startups looking for highly personalized service might find better fit with smaller BPO providers. However, for startups in the banking or financial sectors, their expertise could be invaluable in establishing operational foundations.
Can
DSM Manila LLC
be considered a good service provider for SMBs?
DSM Manila LLC is well-suited to support small and medium businesses, particularly those in the banking and financial sectors. Their range of services and offshore delivery model allow SMBs to access high-quality support without the need for significant in-house resources. This flexibility can help SMBs scale operations efficiently while benefiting from expert administrative services.
Can
DSM Manila LLC
be considered a good service provider for enterprises?
For larger enterprises, DSM Manila LLC offers a reliable solution with its comprehensive service offerings and offshore capabilities. Their experience in serving clients from the banking and government sectors positions them well to meet the demands of large organizations. The company's awards, such as 'Best Place to Work' and 'Nearshore Company of the Year,' further reinforce their credibility and commitment to quality service delivery.
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