Flatworld Solutions specializes in back-office operations, offering a comprehensive suite of services designed to streamline business processes. This includes not only their main offering of back-office operations but also a range of specialized sub-services such as Legal Process Outsourcing (LPO), data entry and processing, business and financial research, and various data engineering services. Their expertise extends to predictive modeling, market intelligence, technical support, claims processing, and application development, making them a versatile partner for diverse operational needs.

In addition to their primary focus on back-office operations, Flatworld Solutions offers a broad range of other services that enhance their value proposition. These include analytics and data services, knowledge and research services, as well as software engineering and product development. This extended service portfolio enables them to deliver comprehensive solutions that cater to a variety of business needs beyond traditional outsourcing.

Flatworld Solutions was established in 2002, which means the company has been in operation for over 21 years. Since its inception, it has grown significantly, establishing itself as a key player in the business process outsourcing industry, particularly in delivering back-office and data services to a global clientele.

Flatworld Solutions serves a diverse array of industries, including Insurance, Healthcare & Life Sciences, Logistics, Transport & Supply-Chain, Technology & SaaS, and Government & Public Sector. This broad industry focus allows them to tailor their services to meet the specific needs and challenges of different sectors.

Flatworld Solutions employs a hybrid delivery model that combines onshore, nearshore, offshore, and multi-shore approaches. Onshore services are provided within the same country as the client, while nearshore services are delivered from a neighboring country. Offshore services involve operations in distant countries, allowing for cost advantages and round-the-clock support. This flexible delivery model enables Flatworld Solutions to adapt to client requirements effectively, ensuring optimal service delivery based on geographical and operational needs.

Flatworld Solutions has a workforce ranging between 1,000 to 5,000 employees. This considerable size allows the company to manage various projects efficiently while providing a robust support system for their clients, ensuring that they can scale operations as needed.

Small and medium businesses (SMBs) can find Flatworld Solutions to be a valuable service provider due to their ability to scale operations efficiently. The company’s diverse range of services allows SMBs to access sophisticated solutions typically reserved for larger enterprises, helping them enhance productivity and growth potential. Their commitment to quality and operational excellence further supports SMBs in achieving their business objectives.

Flatworld Solutions stands out as a strong provider for enterprises and large companies, given their robust delivery capabilities and extensive service offerings. Their hybrid delivery model ensures that they can meet the complex demands of large-scale operations, while their commitment to quality and innovation helps maintain reliability in service delivery. Enterprises seeking to optimize processes and increase profitability can benefit from the comprehensive solutions provided by Flatworld Solutions.