Globalink Outsourcing specializes in back-office operations, providing a comprehensive suite of services designed to streamline business processes. Their offerings include vital functions such as data entry and processing, claims management, document indexing and digitization, billing and invoicing, as well as recruitment process outsourcing (RPO). Additionally, they support organizations with talent sourcing, screening, onboarding administration, payroll processing, benefits administration, and customer and marketing analytics, ensuring that clients can focus on their core business while enhancing operational efficiency.

In addition to their primary focus on back-office operations, Globalink Outsourcing offers an extensive range of other services. Their capabilities extend into customer experience and contact center solutions, finance and accounting support, human resources recruitment and payroll services, as well as analytics and data services. This diverse portfolio positions them as a versatile partner for various business needs.

Globalink Outsourcing was established in 2009, marking over 14 years of experience in the business process outsourcing industry. Since its inception, the company has evolved and expanded its service offerings, adapting to the changing needs of its clients and the market.

Globalink Outsourcing serves a diverse range of industries, focusing on sectors such as Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, and Technology & SaaS. This broad industry expertise allows them to tailor their services to meet the unique demands of each vertical, ensuring effective support and solutions.

Globalink Outsourcing employs a flexible delivery model that includes onshore, nearshore, and offshore options. Onshore delivery means services are provided within the same country as the client, ensuring ease of communication and collaboration. Nearshore refers to outsourcing to neighboring countries, allowing for cultural similarities and time zone advantages. Offshore delivery involves providing services from distant countries, which can offer cost efficiencies and access to specialized skills, making Globalink capable of meeting diverse client needs.

Globalink Outsourcing has a workforce ranging from 201 to 500 employees. This size allows the company to maintain a balance between agility and resource availability, enabling them to effectively meet client demands while fostering a collaborative work environment.