Infomatic Solutions specializes in providing customer experience and contact center solutions, complemented by a range of back-office operations. Their offerings include inbound customer support, outbound telesales and retention, technical support at both Tier 1 and Tier 2 levels, data entry, document indexing, and digitization services. Additionally, they focus on SEO and website optimization, as well as Recruitment Process Outsourcing (RPO), all designed to enhance operational efficiency and customer satisfaction.

Infomatic Solutions was established in 2008, which marks over 15 years of experience in the business process outsourcing industry. Since its inception, the company has focused on delivering tailored solutions to meet the unique needs of its clients, particularly in the healthcare and life sciences sectors.

Infomatic Solutions primarily serves the Healthcare & Life Sciences sectors. The company is adept at supporting healthcare providers, offering services that align with the specific requirements of these industries, particularly in areas like revenue cycle management and customer support.

Infomatic Solutions operates using an offshore delivery model, which means that their services are provided from a location outside of the client's country. This approach allows the company to leverage cost efficiencies while maintaining high-quality service delivery. Their offshore teams work remotely to ensure they meet the diverse needs of their clients, primarily located in the USA.

Infomatic Solutions has a workforce comprising between 201 and 500 employees. This size indicates a robust team capable of handling a variety of client needs while maintaining a level of expertise and personal attention in their service delivery.