Liger specializes in back-office operations, providing a comprehensive suite of services designed to enhance business efficiency. Their offerings include data entry and processing, document indexing and digitization, claims processing, billing and invoicing, procurement administration, as well as talent sourcing and screening. Additionally, they facilitate onboarding administration, payroll processing, employee helpdesk functions, legal process outsourcing (LPO), and market and competitive intelligence, ensuring a robust support system for various business needs.

Beyond its primary focus on back-office operations, Liger offers additional services that include customer experience and contact center solutions, HR recruitment and payroll services, as well as finance and accounting support. This expanded portfolio allows Liger to cater to a wider range of business functions, providing comprehensive support to its clients.

Established in 2021, Liger has quickly made its mark in the business process outsourcing sector. As of 2024, the company has been operating for about three years, demonstrating its commitment to delivering quality services in a competitive landscape.

Liger serves a diverse array of industries, focusing on Banking & Financial Services, Insurance, Healthcare & Life Sciences, and Gaming & Entertainment. This broad industry expertise allows Liger to tailor its solutions to meet the specific needs of various sectors effectively.

Liger employs a flexible delivery model that encompasses onshore, nearshore, and offshore solutions. Onshore refers to services provided within the same country as the client, while nearshore involves neighboring countries. Offshore services are delivered from distant locations, typically offering cost advantages. This multi-faceted approach enables Liger to meet diverse client requirements and preferences efficiently.

For small and medium businesses (SMBs), Liger presents a compelling option due to its scalable service offerings and commitment to supporting growth. The variety of services, from payroll processing to customer experience management, ensures that SMBs can find tailored solutions that fit their specific operational demands. Liger's ability to adapt and provide support as businesses expand further enhances its appeal to this segment.

Liger is well-positioned to serve enterprises and large companies, offering a robust range of services and a flexible delivery model that can accommodate complex operational needs. Their experience across various industries, combined with capabilities in back-office functions and customer experience management, makes them a reliable partner for large organizations seeking to optimize their processes. Liger's commitment to quality and efficiency aligns well with the expectations of enterprise clients.