Oscars Global Center specializes in enhancing customer experiences through their primary offering of Customer Experience and Contact Center services. They provide a diverse array of support solutions including inbound customer assistance, outbound telesales, email support, claims processing, data entry and processing, payroll processing, as well as recruitment process outsourcing (RPO) and talent sourcing and screening. Additionally, they engage in business and financial research, along with customer and marketing analytics, ensuring a comprehensive approach to meeting client needs.

In addition to their primary offerings, Oscars Global Center extends its capabilities to include services in Finance and Accounting, HR Recruitment and Payroll, as well as Analytics and Data. This diversified service portfolio enables them to support businesses in various operational aspects, enhancing their overall efficiency and effectiveness.

Founded in 2022, Oscars Global Center is a relatively new entrant in the BPO industry, having celebrated its second anniversary in 2024. Despite its recent establishment, the company has quickly positioned itself to offer robust services in the customer experience domain.

Oscars Global Center serves a variety of industries including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, and Technology & SaaS. This broad focus allows them to cater to diverse client needs across these critical sectors.

Oscars Global Center employs both onshore and offshore delivery methods. Onshore services are provided within the same country as the client, enabling close collaboration and communication. Offshore services, on the other hand, involve delivering support from different countries, often benefiting from cost efficiencies and 24/7 availability. This dual approach allows for flexibility and scalability, catering to the specific preferences of their clients.

Small and medium businesses will find that Oscars Global Center offers valuable support tailored to their growth needs. The company's extensive service offerings and flexible delivery methods allow SMBs to leverage professional customer experience solutions that can scale as their business expands. This adaptability is crucial for smaller companies aiming to enhance customer interactions while managing costs effectively.

For enterprises and large organizations, Oscars Global Center presents a reliable option backed by ISO 9001:2015 certification, ensuring adherence to high-quality management standards. Their ability to deliver both onshore and offshore services allows them to effectively manage large-scale operations. With a comprehensive suite of services that includes not only customer experience support but also finance, HR, and analytics, they can meet the sophisticated demands of larger businesses looking for a strategic partner.