Our Pacific Office
IT Infrastructure and Managed Services
Our Pacific Office is a boutique outsourcing provider that provides IT infrastructure and managed services for healthcare and retail, known for its customizable solutions and cost-effective talent from Fiji.
Size
51-200
Private
Mission
To help businesses grow by providing cost-effective, adaptable, and high-quality offshore talent.
About
Our Pacific Office offers IT infrastructure and managed services along with back-office operations for clients in healthcare and retail. The company operates using an offshore model and supports businesses seeking flexible outsourcing solutions.
It is recognized for its unique location in Fiji, providing high-quality services at competitive rates, with dedicated offshore teams that integrate seamlessly with client operations.
Services
Our Pacific Office provides IT infrastructure and managed services, supported by back-office operations and specific offerings such as technical support, service desk and IT support, cloud migration and management, cybersecurity operations, and network monitoring and management. These services cover a wide range of IT needs and are tailored to support clients in various business functions.
Capabilities
Technical Support (Tier 1/2)
Service Desk & IT Support
Cloud Migration & Management
Cybersecurity Operations (SOC)
Network Monitoring & Management
Industries Served
The company serves clients in healthcare and retail. It has experience supporting organizations with services aligned to industry-specific requirements, particularly in regulated sectors such as healthcare, where HIPAA compliance is essential.
Unique Stregths
Our Pacific Office is known for its customizable solutions, offering clients the flexibility to start small and scale as needed. Its approach includes leveraging Fiji's skilled workforce and providing cost-effective talent, which helps deliver high-quality services consistently.
Delivery Footprint
Headquartered in Votualevu, Fiji, the company operates using an offshore delivery model. It serves clients globally, with teams working in remote environments tailored to meet the specific needs of each client.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Retail & e-Commerce
Clients
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What's the main service provided by
Our Pacific Office
?
Our Pacific Office specializes in providing IT infrastructure and managed services designed to meet the diverse needs of businesses. Their offerings include crucial sub-services such as Tier 1 and Tier 2 technical support, service desk and IT support, cloud migration and management, cybersecurity operations, as well as network monitoring and management. This comprehensive range of services enables clients to enhance their operational efficiency and security in the ever-evolving tech landscape.
What additional services does
Our Pacific Office
provide?
When was
Our Pacific Office
founded?
What industry verticals does
Our Pacific Office
serve?
Our Pacific Office focuses on serving clients in the Healthcare & Life Sciences and Retail & e-Commerce sectors. Their expertise in these industries allows them to deliver tailored solutions that cater to specific regulatory and operational requirements, particularly in areas such as HIPAA compliance for healthcare organizations.
What delivery model does
Our Pacific Office
offer?
Our Pacific Office operates on an offshore delivery model, which means they provide services from a location outside of the client's country, specifically from Fiji. This approach allows them to leverage a skilled workforce while offering competitive pricing. By utilizing this model, clients can benefit from high-quality services without the overhead costs associated with onshore or nearshore operations.
How many employees and/or seats does
Our Pacific Office
have?
Our Pacific Office employs between 51 to 200 individuals, reflecting a robust workforce capable of delivering a range of services. This size enables the company to maintain a balance between personalized service and operational efficiency, allowing them to cater effectively to the needs of their clients.
Can
Our Pacific Office
be considered a good service provider for startups?
Our Pacific Office can be a valuable service provider for startups, particularly those looking for cost-effective IT solutions in their formative stages. With their offshore delivery model and a scalable service portfolio, startups can access high-quality talent without the significant overhead costs typically associated with in-house teams. This flexibility allows startups to begin with essential services and expand as their business grows.
Can
Our Pacific Office
be considered a good service provider for SMBs?
Small and medium businesses can greatly benefit from partnering with Our Pacific Office. The company's focus on customizable solutions allows SMBs to start with necessary services and scale their operations as they grow. Their expertise in IT infrastructure and managed services, combined with a dedicated offshore team, provides SMBs with the support needed to enhance efficiency and competitiveness in the market.
Can
Our Pacific Office
be considered a good service provider for enterprises?
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