Performatel specializes in delivering exceptional customer experience and contact center services. They provide a range of support options, including inbound customer assistance and technical support at both Tier 1 and Tier 2 levels. Their capabilities extend to claims processing, billing and invoicing services, accounts payable and receivable, payroll processing, talent sourcing and screening, onboarding administration, employee helpdesk, learning and development support, and procurement administration.

In addition to their primary offerings, Performatel provides a broad spectrum of back-office operations and finance and accounting services. Their expertise also includes HR recruitment and payroll, allowing them to support clients with comprehensive solutions that enhance operational efficiency and workforce management.

Founded in 2005, Performatel has established itself as a key player in the business process outsourcing sector. With nearly two decades of experience, the company has developed a robust portfolio of services that cater to various client needs across multiple industries.

Performatel serves a diverse array of industries, focusing primarily on Healthcare & Life Sciences, Insurance, and Banking & Financial Services. This targeted approach allows them to tailor their services to meet the specific demands and regulatory requirements of these sectors.

For small and medium-sized businesses, Performatel presents a strong service option due to its adaptable service portfolio and experience in various sectors. Their ability to scale services according to business needs enables SMBs to respond swiftly to market changes and customer demands. Additionally, the company's extensive support options can enhance operational efficiency, making it easier for smaller businesses to manage their growth effectively.

Performatel is well-suited for enterprises and large organizations seeking reliable and sophisticated outsourcing solutions. Their extensive service capabilities and experience in handling complex operational needs make them a trusted partner for companies looking to streamline processes. With a strong focus on delivering quality and efficiency, Performatel is positioned to meet the high demands of larger clients, ensuring that they receive the support necessary to maintain their competitive edge.