Personal Telephone Answering Service
Customer Experience and Contact Center
PTAS-CA is a professional organization that provides customer experience and contact center services for healthcare and life sciences, known for its commitment to advocacy and professional development.
Size
Private
Mission
To promote excellence in physical therapy practice, support professional development, and advocate for high standards of care.
About
PTAS-CA offers customer experience and contact center services along with inbound customer support for clients in healthcare and life sciences. The company operates using an onshore model and supports clients across California.
It is recognized for its advocacy efforts and dedication to enhancing the standards of physical therapy practice, with a focus on professional development and community support.
Services
PTAS-CA provides customer experience and contact center services supported by inbound customer support. These services are tailored to meet the unique needs of healthcare and life sciences clients, ensuring effective communication and support for patient care.
Capabilities
Inbound Customer Support
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting medical practices and service providers with services aligned to industry-specific requirements and regulatory standards.
Unique Stregths
PTAS-CA is known for its commitment to advocacy and professional development, offering clients a strong support network within the physical therapy community. Its approach includes providing resources and educational opportunities, which help enhance the quality of care delivered to patients.
Delivery Footprint
Headquartered in San Diego, California, the company operates using an onshore delivery model. It serves clients across the state, with teams dedicated to ensuring compliance with industry regulations and delivering high-quality service.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Government & Public Sector
Clients
No items found.
What's the main service provided by
Personal Telephone Answering Service
?
Personal Telephone Answering Service specializes in delivering exceptional customer experience and contact center solutions. The primary focus is on inbound customer support, which is essential for effectively handling client inquiries and ensuring high-quality service delivery, particularly in the healthcare and life sciences sectors.
What additional services does
Personal Telephone Answering Service
provide?
When was
Personal Telephone Answering Service
founded?
Founded in 2020, Personal Telephone Answering Service has been in operation for approximately four years. Since its inception, the company has dedicated itself to enhancing customer experiences and supporting professional development in its industry.
What industry verticals does
Personal Telephone Answering Service
serve?
Personal Telephone Answering Service serves clients primarily in the Healthcare & Life Sciences and Government & Public Sector industries. This focus enables them to tailor their services to meet the specific needs and regulatory requirements of these vital sectors.
What delivery model does
Personal Telephone Answering Service
offer?
The company operates with an onshore delivery model, which means that all services are provided from within the United States. This approach allows for closer communication and collaboration with clients, ensuring compliance with industry regulations and maintaining high standards of service quality.
How many employees and/or seats does
Personal Telephone Answering Service
have?
Can
Personal Telephone Answering Service
be considered a good service provider for startups?
Can
Personal Telephone Answering Service
be considered a good service provider for SMBs?
Personal Telephone Answering Service is well-positioned to support small and medium-sized businesses (SMBs) due to its scalable service offerings and commitment to quality. The inbound customer support they provide can be particularly beneficial for SMBs looking to enhance their customer interactions without the need for large, in-house teams. Their focus on the healthcare and life sciences sectors also means they understand the unique challenges faced by these businesses, allowing for tailored solutions that promote growth and customer satisfaction.
Can
Personal Telephone Answering Service
be considered a good service provider for enterprises?
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