Progeon Ltd An Infosys Company
Back-Office Operations
Infosys BPM Limited is a global leader in business process management that provides back-office operations for healthcare, insurance, real estate, logistics, energy, and financial services, known for its innovative frameworks and extensive global reach.

Size

over-10K
Public
over-1b

Mission

About

Infosys BPM Limited offers back-office operations along with customer support outsourcing, sourcing services, and digital marketing for clients in healthcare, insurance, real estate, logistics, energy, and financial services. The company operates using an offshore model and supports clients worldwide.

It is recognized for its industry-leading human resources initiatives, with over 60 awards in the last five years highlighting its commitment to excellence in service delivery and operational efficiency.

Services

Infosys BPM Limited provides back-office operations supported by customer support outsourcing, sourcing services, and digital marketing. These services include procure-to-pay, order management and fulfillment, general ledger and reconciliation, accounts payable, and accounts receivable. They are tailored to support clients' operational needs and enhance overall business efficiency.

Capabilities

Procure-to-Pay (P2P)
Order-to-Cash (O2C)
Accounts Payable
Accounts Receivable
Payroll Processing
Financial Planning & Analysis (FP&A)
Human-in-the-Loop QA

Industries Served

The company serves clients in healthcare, insurance, real estate, logistics, energy, and financial services. It has experience supporting diverse client types with services aligned to industry-specific requirements and technology platforms.

Unique Stregths

Infosys BPM is known for its innovative business excellence frameworks and continuous productivity improvements, offering clients a robust approach to process reengineering and automation. Its commitment to enhancing customer experience and driving cost reduction helps deliver consistent results at scale.

Delivery Footprint

Headquartered in India, the company operates using an offshore delivery model. It serves clients across 16 countries, with teams working in hybrid environments depending on client needs.

Certifications

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Verticals

Banking & Financial Services
Insurance
Healthcare & Life Sciences
Retail & e-Commerce
Energy & Utilities
Real Estate & Property Management
Education & EdTech
Logistics Transport & Supply-Chain

Clients

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What's the main service provided by
Progeon Ltd An Infosys Company
?
Progeon Ltd, an Infosys Company, specializes in delivering back-office operations, where they provide essential support to businesses through various services. These include procure-to-pay (P2P), order-to-cash (O2C), accounts payable, accounts receivable, payroll processing, financial planning and analysis (FP&A), and human-in-the-loop quality assurance. By focusing on these areas, the company aims to enhance operational efficiency and enable clients to concentrate on their core business activities.
What additional services does
Progeon Ltd An Infosys Company
provide?
In addition to its primary focus on back-office operations, Progeon Ltd also provides IT infrastructure and managed services. This expanded service portfolio allows the company to support clients with comprehensive solutions that address both operational and technological needs, enhancing overall business performance.
When was
Progeon Ltd An Infosys Company
founded?
Progeon Ltd was established in 2002, marking over 20 years in the business process outsourcing industry by 2024. Since its inception, the company has evolved significantly, adapting to the changing landscape and expanding its service offerings to meet client needs.
What industry verticals does
Progeon Ltd An Infosys Company
serve?
Progeon Ltd serves a diverse range of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Energy & Utilities, Real Estate & Property Management, Logistics, Transport & Supply-Chain, and Education & EdTech. This broad industry focus allows the company to cater to various client requirements and provide tailored solutions.
What delivery model does
Progeon Ltd An Infosys Company
offer?
Progeon Ltd operates using an offshore delivery model, which means that services are provided from a different country than where the client is located. This approach allows the company to leverage cost advantages and access a skilled workforce while maintaining high levels of service quality. By utilizing an offshore model, Progeon can efficiently support clients worldwide through a robust operational framework.
How many employees and/or seats does
Progeon Ltd An Infosys Company
have?
Progeon Ltd boasts a workforce of over 10,000 employees, reflecting a substantial operational capacity. This large team enables the company to manage extensive projects and serve a diverse client base effectively, while also ensuring that it can scale its services as needed.
Can
Progeon Ltd An Infosys Company
be considered a good service provider for startups?
Can
Progeon Ltd An Infosys Company
be considered a good service provider for SMBs?
Can
Progeon Ltd An Infosys Company
be considered a good service provider for enterprises?
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