Scale Experts
Back-Office Operations
Scale Experts is a business process outsourcing firm that provides back-office operations for retail and technology sectors, known for its tailored offshore teams and commitment to client success.
Size
1K-5K
Private
Mission
To empower businesses to overcome challenges and achieve sustainable growth.
About
Scale Experts offers back-office operations along with HR, recruitment, and AI data services for clients in retail and technology. The company operates using an offshore model and supports small and medium enterprises, startups, and social enterprises.
It is recognized for its collaborative approach and high-quality service, with a focus on building enduring partnerships and delivering measurable outcomes.
Services
Scale Experts provides back-office operations supported by HR, recruitment, and AI data services, with specific offerings such as data entry, recruitment process outsourcing, and automation enablement. These services cover various business functions and are tailored to support the operational needs of small and medium enterprises, startups, and social enterprises.
Capabilities
Data Entry & Data Processing
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Automation & RPA Enablement
Data Annotation & Labelling
Industries Served
The company serves clients in retail and technology sectors. It has experience supporting recruitment firms, women-led social enterprises, and tech startups with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Scale Experts is known for its commitment to client success, offering clients a collaborative approach to problem-solving. Its methodology includes a three-step process of planning, executing, and monitoring, which helps deliver consistency and high performance at scale.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across various regions, with teams working in remote environments tailored to client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Technology & SaaS
Clients
No items found.
What's the main service provided by
Scale Experts
?
Scale Experts specializes in back-office operations, providing essential support to businesses. Their primary services include data entry and data processing, along with recruitment process outsourcing (RPO), talent sourcing and screening, onboarding administration, automation and RPA enablement, as well as data annotation and labeling. This diverse range of services is designed to help organizations streamline their operations and enhance efficiency.
What additional services does
Scale Experts
provide?
In addition to their core back-office operations, Scale Experts offers a range of other services including HR recruitment and payroll, as well as AI and data services. This expanded portfolio allows them to provide comprehensive support to clients, addressing various operational challenges beyond just back-office tasks.
When was
Scale Experts
founded?
Scale Experts was established in 2018, making it a well-rooted player in the BPO industry with over five years of experience. Since its inception, the company has focused on delivering high-quality services to support the operational needs of businesses across various sectors.
What industry verticals does
Scale Experts
serve?
Scale Experts serves clients primarily in the Retail & e-Commerce and Technology & SaaS sectors. Their expertise in these industries allows them to tailor their services to meet the specific needs and challenges faced by companies operating within these verticals.
What delivery model does
Scale Experts
offer?
Scale Experts operates using an offshore delivery model, meaning that their services are provided from locations outside of the client's home country. This approach allows businesses to benefit from cost-effective solutions while accessing skilled labor and expertise that may not be available locally. The offshore model is designed to enhance operational efficiency and flexibility for their clients.
How many employees and/or seats does
Scale Experts
have?
Scale Experts has a workforce ranging from 1,000 to 5,000 employees. This substantial team size enables the company to manage a diverse array of projects and client needs effectively, ensuring they can deliver consistent and quality service.
Can
Scale Experts
be considered a good service provider for startups?
Scale Experts is well-suited to support startups, particularly in the retail and technology sectors. Their focus on back-office operations and recruitment services allows new businesses to streamline their processes and scale efficiently without the burden of building extensive internal teams. The company’s collaborative approach can help startups navigate the complexities of business growth effectively.
Can
Scale Experts
be considered a good service provider for SMBs?
Scale Experts is an excellent partner for small and medium-sized businesses (SMBs). Their extensive range of services, including recruitment process outsourcing and AI data services, offers SMBs the necessary support to grow and adapt in a competitive environment. The company's offshore delivery model ensures they can provide scalable solutions that meet the unique needs of smaller enterprises, enabling them to focus on their core business activities.
Can
Scale Experts
be considered a good service provider for enterprises?
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