Tech-Synergy specializes in providing Knowledge and Research Services, with a strong emphasis on voice transcription. In addition to transcription, the company offers a range of services including audio transcription and speech labeling, data entry and data processing, as well as Legal Process Outsourcing (LPO). This diverse service portfolio is designed to meet the needs of clients across various industries, ensuring high-quality and reliable outputs tailored to specific requirements.

Tech-Synergy was established in 2001, making it over 23 years old as of 2024. Since its inception, the company has focused on delivering specialized services that enhance operational efficiency for its clients, solidifying its presence in the BPO sector.

Tech-Synergy serves a variety of industries including Healthcare & Life Sciences, Insurance, Education & EdTech, and Non-Profit & NGOs. This diverse industry focus allows the company to tailor its services effectively, addressing the unique demands and compliance requirements of each sector.

Tech-Synergy employs a flexible delivery model that includes onshore, nearshore, and offshore services. Onshore delivery involves providing services within the same country as the client, ensuring close communication and collaboration. Nearshore services are offered to clients in geographically proximate countries, while offshore services are provided from locations that may be farther away. This multi-faceted approach enables Tech-Synergy to cater to diverse client needs and optimize operational efficiencies.

Tech-Synergy has a dedicated workforce that falls within the range of 51 to 200 employees. This size allows the company to maintain a balance between personalized service and the capacity to handle larger projects, ensuring clients receive attention and support tailored to their specific needs.

Tech-Synergy is well-positioned as a service provider for small and medium businesses. With a focus on scalable solutions and a diverse service portfolio, the company is equipped to support the growth and operational needs of SMBs in various sectors. Its experience working with both small to mid-sized organizations and larger enterprises positions it as a flexible partner that can adapt to the evolving demands of smaller clients.

While Tech-Synergy offers valuable services that can benefit enterprises, its size and service structure may be more suited for small to medium businesses. The company’s commitment to quality and timely delivery makes it a reliable partner for organizations looking for efficient solutions, although larger enterprises may require more extensive resources and certifications typically associated with larger BPO providers.