The Patriot Group specializes in Back-Office Operations, providing a comprehensive suite of services that includes Claims Processing, Data Entry & Data Processing, Billing & Invoicing, Procurement Administration, Document Indexing & Digitisation, Payroll Processing, Market & Competitive Intelligence, Business & Financial Research, Technical Support (Tier 1/2), Recruitment Process Outsourcing (RPO), and Content Creation & Localisation. This diverse offering enables businesses to streamline their operations and enhance efficiency across various functions.

In addition to its core focus on Back-Office Operations, The Patriot Group offers a range of other services that enhance its value proposition. These include Customer Experience and Contact Center services, Finance and Accounting, HR Recruitment and Payroll, Marketing Operations, as well as AI and Data Services. This extensive service portfolio enables businesses to find comprehensive solutions under one roof, supporting various operational needs.

Established in 2020, The Patriot Group has quickly emerged as a significant player in the BPO sector. With about four years of experience, the company has built a solid foundation and has proven its capabilities in delivering valuable services to clients across different industries.

The Patriot Group serves a wide range of industries including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Technology & SaaS, and Telecommunications & Media. This diverse industry focus allows them to tailor their services to meet the specific needs and challenges of various sectors.

The Patriot Group employs a versatile delivery model that includes offshore, nearshore, and onshore operations. Offshore services involve tasks performed from a distant location, typically in a different country, while nearshore services are conducted in neighboring countries, offering a balance of cost-effectiveness and geographical proximity. Onshore services are executed within the same country as the client, ensuring seamless communication and collaboration. This multi-faceted approach allows The Patriot Group to cater to a broader range of client needs and preferences.

The Patriot Group has a workforce ranging from 201 to 500 employees. This size indicates a robust operational capacity, allowing the company to handle a variety of projects while maintaining the flexibility to adapt to client demands and market changes.