Tranzcom specializes in back-office operations, providing a comprehensive range of services that enhance business efficiency. Their offerings include data entry and processing, claims processing, billing and invoicing, procurement administration, payroll processing, employee helpdesk services, learning and development support, legal process outsourcing (LPO), market and competitive intelligence, as well as business and financial research. This diverse portfolio positions Tranzcom as a valuable partner for organizations seeking to streamline their operations.

In addition to its core back-office operations, Tranzcom offers a suite of other services that further enhance its capabilities. These include finance and accounting, HR recruitment and payroll, knowledge and research services, as well as AI and data services. This extended service portfolio enables Tranzcom to support a wide range of business functions, making it a comprehensive partner for its clients.

Tranzcom was established in 2009, which means the company has been in operation for 15 years as of 2024. Over this period, Tranzcom has built a strong reputation in the BPO sector, adapting to the evolving needs of its clients and expanding its service offerings.

Tranzcom serves a variety of industries, focusing on key verticals such as Healthcare & Life Sciences, Insurance, Banking & Financial Services, Gaming & Entertainment, Manufacturing & Industrial, as well as Energy & Utilities. This diverse industry expertise allows Tranzcom to tailor its services to meet the specific demands of each sector.

Tranzcom employs a versatile delivery model that includes onshore, nearshore, offshore, and hybrid approaches. Onshore services are delivered within the same country, facilitating easier communication and collaboration. Nearshore services involve operations in nearby countries, offering cost benefits while maintaining proximity. Offshore services expand the operational reach to distant countries, often leveraging cost efficiencies. The hybrid model combines elements of these approaches, allowing for a tailored strategy that meets the unique needs of clients.

For small and medium businesses, Tranzcom presents a strong option due to its scalable service offerings and extensive experience in various industries. The company’s ability to provide tailored solutions means that SMBs can benefit from professional back-office support without the overhead of building these functions in-house. Additionally, Tranzcom’s flexible delivery models allow SMBs to adapt their engagement as they grow, ensuring they receive the support they need at every stage of their development.

Tranzcom is well-positioned to serve enterprises and large companies, thanks to its robust service portfolio and flexible delivery models. The company's experience across multiple verticals, combined with its capability to handle complex projects, ensures reliability and sophistication in its offerings. Enterprises looking for a dependable partner to manage their back-office operations can find in Tranzcom a provider that understands the scale and intricacies of large-scale operations.