At United Outsourcing, the primary focus is on Back-Office Operations, providing a comprehensive suite of services designed to enhance operational efficiency. Their offerings encompass a variety of specialized functions, including Claims Processing, Data Entry and Processing, Billing and Invoicing, Procurement Administration, Financial Planning and Analysis (FP&A), Recruitment Process Outsourcing (RPO), Payroll Processing, Legal Process Outsourcing (LPO), Business and Financial Research, Market and Competitive Intelligence, and Content Moderation.

In addition to their core Back-Office Operations, United Outsourcing offers a range of supplementary services that enhance their overall service portfolio. These include Customer Experience and Contact Center solutions, Finance and Accounting services, HR Recruitment and Payroll support, as well as Knowledge and Research Services. This extensive range of capabilities allows them to address various operational challenges faced by businesses.

United Outsourcing caters to a diverse range of industries, including Insurance, Healthcare & Life Sciences, Banking & Financial Services, Telecommunications & Media, Retail & e-Commerce, and Gaming & Entertainment. This broad focus enables them to tailor their services to meet the specific needs of each sector, ensuring effective and relevant support.

United Outsourcing employs a flexible delivery model that includes onshore, nearshore, and offshore options. Onshore services involve operations conducted within the same country as the client, ensuring seamless communication and collaboration. Nearshore services refer to operations handled in neighboring countries, which can provide cost advantages while maintaining proximity. Offshore services involve operations executed in distant countries, often offering significant cost savings for clients, allowing for a diverse approach to meet varying business needs.

United Outsourcing is well-positioned to serve small and medium-sized businesses (SMBs) due to its scalable service offerings and flexibility. With a robust portfolio that includes essential back-office functions and customer support services, they can adapt their solutions to meet the evolving needs of growing SMBs. This adaptability allows smaller organizations to leverage professional services without the burden of managing extensive in-house operations, facilitating their growth and operational efficiency.

United Outsourcing is a strong candidate for enterprises and large companies, given its comprehensive service offerings and diverse delivery methods. The ability to provide tailored solutions across various industries ensures that large organizations can rely on them for sophisticated business needs. Moreover, their established experience in managing complex operations and support functions positions them as a reliable partner capable of enhancing operational efficiency and driving strategic initiatives.