World Hub Services Corporation
Customer Experience and Contact Center
World Hub Services Corporation is a leading outsourcing firm that provides customer experience and contact center solutions for the online gaming and e-Sports industries, known for its commitment to cybersecurity and exceptional service delivery.
Size
11-50
Private
Mission
About
World Hub Services Corporation offers customer experience and contact center solutions along with back-office operations and IT infrastructure services for clients in online gaming and e-Sports. The company operates using an offshore model and supports global clients.
It is recognized for its 24/7 customer service, with a focus on cybersecurity and a progressive work environment that fosters employee satisfaction.
Services
World Hub Services Corporation provides customer experience and contact center solutions supported by back-office operations and IT infrastructure services. These services cover inbound customer support, technical support, sales chat, and payroll processing, tailored to meet the specific needs of clients in the gaming and e-Sports sectors.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Sales Chat & Live Demonstrations
Payroll Processing
Cybersecurity Operations (SOC)
Industries Served
The company serves clients in online gaming and e-Sports. It has experience supporting businesses in these dynamic industries with services aligned to their unique operational requirements and technology platforms.
Unique Stregths
World Hub Services Corporation is known for its commitment to cybersecurity, offering clients secure and reliable service delivery. Its approach includes utilizing the latest cybersecurity technologies and providing around-the-clock support, ensuring consistent service quality.
Delivery Footprint
Headquartered in Fort Bonifacio, Manila, Philippines, the company operates using an offshore delivery model. It serves clients across various global markets, with teams working in a hybrid environment to meet diverse client needs.
Certifications
No items found.
Verticals
Gaming & Entertainment
Clients
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What's the main service provided by
World Hub Services Corporation
?
World Hub Services Corporation specializes in providing customer experience and contact center solutions. Their offerings include a variety of support services such as inbound customer assistance, technical support at both Tier 1 and Tier 2 levels, sales chat, live demonstrations, payroll processing, and cybersecurity operations. This comprehensive range of services is designed to cater to the specific needs of clients, particularly in the online gaming and e-Sports sectors.
What additional services does
World Hub Services Corporation
provide?
In addition to their primary focus on customer experience and contact center solutions, World Hub Services Corporation also offers a range of back-office operations and IT infrastructure services. These additional capabilities enhance their service portfolio, enabling them to support clients with comprehensive solutions tailored to their operational needs.
When was
World Hub Services Corporation
founded?
What industry verticals does
World Hub Services Corporation
serve?
World Hub Services Corporation focuses on serving clients within the gaming and entertainment industries, particularly in online gaming and e-Sports. Their expertise in these dynamic sectors allows them to tailor their services to meet the unique operational demands and technology requirements of businesses in this field.
What delivery model does
World Hub Services Corporation
offer?
World Hub Services Corporation operates using an offshore delivery model, meaning that their services are provided from a location outside of the client's geographic area. This approach allows the company to leverage cost efficiencies and access a diverse talent pool while ensuring quality service delivery. Clients benefit from a dedicated support team that can operate around the clock, accommodating various time zones and service requirements.
How many employees and/or seats does
World Hub Services Corporation
have?
World Hub Services Corporation has a workforce comprising between 11 and 50 employees. This size allows for a flexible and responsive team that can adapt to the needs of their clients while maintaining a close-knit work environment that fosters collaboration and innovation.
Can
World Hub Services Corporation
be considered a good service provider for startups?
World Hub Services Corporation can be a suitable service provider for startups, especially those in the gaming and e-Sports sectors. With their expertise in customer support and technical services, startups can leverage their offerings to establish a solid foundation for customer engagement and operational efficiency. The company's commitment to cybersecurity also provides an added layer of reassurance for new businesses navigating the complexities of digital security.
Can
World Hub Services Corporation
be considered a good service provider for SMBs?
For small and medium businesses, World Hub Services Corporation presents a viable option due to their scalable service offerings and industry-specific knowledge. Their ability to provide tailored customer support and back-office solutions can help SMBs enhance their operational efficiency and customer satisfaction as they grow. The flexibility of their offshore model also allows SMBs to access quality services without the overhead of larger firms.
Can
World Hub Services Corporation
be considered a good service provider for enterprises?
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